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Frequently Asked Questions

Do you have any questions? Don't hesitate and ask us

F.A.Qs

Frequently asked questions

How do I choose the right printer or copier for my business?
We consider your print volume, business size, budget, and specific needs (e.g., color, duplex, scanning, networking). Our team offers free consultations to match you with the most cost-effective and efficient solution — whether it's leasing or purchase.
Do you offer leasing or rental options for office equipment?
Yes! We provide flexible leasing options on printers and copiers — daily, monthly, or annual plans. All packages include installation, maintenance, and 24/7 technical support to ensure smooth operations with no upfront hardware cost.
What happens if my machine breaks down or needs maintenance?
You’re fully covered! We offer fast-response on-site maintenance, remote diagnostics, replacement machines (where needed), and routine servicing. Our technical team is available 24/7 to minimize downtime and keep your business running.
Do you offer support outside Nairobi or in other counties?
At a creative studio you will find passionate individuals who specialist in different areas, ranging from web dYes, we serve all 47 counties across Kenya. Our support network is nationwide, with trained technicians and logistics teams ready to deliver, install, and maintain equipment anywhere you are — from major cities to remote institutionsesign to digital marketing, but they are not limited to a single skill set. Using an interactive approach, they can adapt to any project or situation and always move in leaps and bounds to create trends rather than follow them.

Other Questions

General questions

Can I Modify or Cancel My Order?

Enjoy flexibility and control over your purchases with the option to easily modify or cancel your order before it's processed and shipped, ensuring your shopping experience meets your changing needs.

Are Products Authentic and Genuine?

Enjoy flexibility and control over your purchases with the option to easily modify or cancel your order before it's processed and shipped, ensuring your shopping experience meets your changing needs.

How Do I Contact Customer Support?

Enjoy flexibility and control over your purchases with the option to easily modify or cancel your order before it's processed and shipped, ensuring your shopping experience meets your changing needs.

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